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Introduction

Important Information

This documentation is last updated on 6th Jan 2022.

Thanks for purchasing Real Places WordPress Real Estate Theme. Any question that is beyond the scope of this documentation should be asked on our support platform. You can visit this knowledge base article to learn about how to get item purchase code from themeforest.net to sign-up on our support site.

Important Note

It is highly recommended to use the child theme so that you can easily update parent theme whenever a new update is available. A pre-built ready to use child theme is included in the main theme pack which you have downloaded from ThemeForest. It is commonly called rp-main-pack.zip.

Few Performance Improvement Tips

Basic Recommendations

  • Use PHP 7.2 or greater as it is faster than previous versions of PHP and a base requirement of WordPress. ( You can communicate with your hosting provider to get it updated. )
  • Make sure your hosting is based on SSD drives.
  • It is recommended that you should use a VPS instead of shared hosting as it gives you better resources to work on.
  • Use a good cache plugin and test your site properly after installing and configuring it.

How to Update Theme

If you want to update your theme then you can consult this knowledge base article for automatic update OR you can consult this knowledge base article to safely update Theme.

Support Policy

Support Includes

  • Answering technical questions about theme features.
  • Assistance with reported bugs and issues.
  • Help with included 3rd party assets.

Support Does Not Includes

  • Theme customization services.
  • Theme installation services.